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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Grota products

The group "New Technologies" offers for review the products of the plant Grota: heated towel rails, electric heated towel rails, valves and corners, thermoregulators
  • Water heated towel rails Grota
    Water heated towel rails
    Vela, Primo, Granito, etc.
  • Electric towel rails Grota
    Electric towel rails
    Vista, Vento, Stelle, etc.
  • Valves and corners Grota
    Valves and corners
    Grota , Grota HP, Grota Smart, etc.
  • Thermoregulators Grota
    Thermoregulators
    Terma MOA, Terma ONE, etc.
  • Accessories Grota
    Accessories
    Leggero 18-2, Leggero 18-3, etc.
  • Shelves and hangers Grota
    Shelves and hangers
    Brezza, Classic, Moda, etc.
  • Sanitary cabinets Grota
    Sanitary cabinets
    SHRM , SHRN, SHRN U, etc.

NEW TECHNOLOGIES GROUP

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